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This store has earned the following certifications.
Voice Command: "Alexa, ask Etekcity how much weight I have lost this month." Connect the Etekcity app to Amazon Alexa for hands-free tracking.
13 Essential Measurements: Just stepping on the scale provides a comprehensive overview of your health. Etekcity smart scales use advanced BIA technology to track weight, body fat, muscle mass, and BMI.
Consistent Results: Place the scale on a flat, firm surface. We recommend weighing first thing in the morning, before eating or drinking, and wearing minimal clothing for accurate and reliable readings.
Weigh Smarter: Pair the scale with the free Etekcity app via Bluetooth for easy tracking and insightful analysis. Your data is only shared with you and trusted health apps like Apple Health, Google Fit, and FitBit.
Sync with Fitness Apps: Organize your health data effortlessly by syncing with popular apps such as Apple Health, Google Fit, FitBit, MyFitnessPal, and Samsung Health, all in one convenient location.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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